1. Introduction

Fengey values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect customer information when you use our website, products, and services.

2. Information We Collect

We may collect personal and non-personal information, including:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Order history
  • Website usage and browsing information
  • Communication records with customer support
3. How We Use Your Information

Fengey may use collected information to:

  • Process and manage orders
  • Provide customer support
  • Improve website functionality and user experience
  • Send order updates, shipping notifications, and service-related communications
  • Prevent fraud and maintain website security
  • Analyze website traffic and customer preferences
  • Improve products, services, and marketing efforts
4. Payment Information

All payment transactions are processed through secure third-party payment providers. Fengey does not directly store sensitive payment details such as full credit card numbers.

5. Sharing of Information

Fengey does not sell or rent customer personal information to third parties. Information may only be shared with trusted service providers involved in:

  • Payment processing
  • Shipping and delivery
  • Website analytics
  • Marketing and customer communication
  • Legal or regulatory compliance when required
6. Data Security

We implement reasonable security measures to help protect customer information against unauthorized access, misuse, loss, or disclosure. However, no online system can guarantee complete security.

7. Cookies & Tracking Technologies

Fengey may use cookies and similar technologies to improve website performance, remember user preferences, and analyze website traffic. Please review our Cookie Policy for additional information.

8. User Rights

Depending on applicable laws and regulations, users may have the right to:

  • Access personal information
  • Request correction of inaccurate information
  • Request deletion of personal data
  • Withdraw marketing communication consent
  • Request information regarding data usage
9. Third-Party Links

Our website may contain links to third-party websites or services. Fengey is not responsible for the privacy practices or content of external websites.

10. Children's Privacy

Fengey services are not intended for children under the applicable legal age. We do not knowingly collect personal information from children.

11. Policy Updates

Fengey may update this Privacy Policy from time to time to reflect operational, legal, or technological changes. Updated policies will be posted on this page.

12. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact the Fengey support team through our official website or customer support channels.